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j2 Global Communications
(1 vote)
Link: http://www.j2.com http://www.j2global.com
This is the parent company of eFax
Know more about this provider? Have experience with this provider? Then reply to this topic and share your knowledge.
J2 Free: free incoming faxes, subject to 20page limit
J2 Premier: $15/mo, 30 day trial
Pick your own local fax and voicemail number in over 1,100 cities around the world.
Send faxes from your favorite desktop applications via email or a Web browser in over 45 formats.
Receive faxes as email attachments.
Conduct easy, convenient and inexpensive conference calling.
Listen to voicemail by calling a toll-free number, and have email messages and fax headers read to you from any phone.
Reply to email with voicemail attachments.
Compose, read, sign and send faxes, listen to voicemail messages, and organize both using j2 Messenger™.
Try to cancel an inbound number, and it will take months !
Have used J2 since it was Jfax and have always been very happy with the inbound service --- we have J2 numbers in several countires in order to help our buyers contact us. Works great.
However we use Swiftnet for out bound email to fax as we find that their service is better with a higher delivery rate to our customers in Third World countries
My company has used couple of J2 fax numbers for years (one NYC and one LA number).
The numbers are never busy even when you're receiving faxes from five different parties at the same time :)
There has never been a problem when using Fax2Email and Email2Fax gateways, i.e. sending or receiving faxes has always worked flawlessly.
If you also look at the virtual fax numbers the company gives you in US and worldwide, I doubt any other company can offer more.
And J2 seems to be leading the online fax solutions (it has recently acquired Efax too). The rates are not very low, but for business solutions, I would definitely recommedn it.
I have been using J2 since June 1998 until today.
The number I used got the problem for the second time in less than 2 weeks. I tried to contact the support via an online chat. Unfortunately, there's only a sales rep working on the weekend to get people sign up. The tech support only works Mon-Fri. What really upset me was that the sales rep. just copied and pasted the text to respond my question and she shut down the chat windown in front of me right after she finished pasting those text (of how I can should contact tech support on Monday).
I was so upset. My fax does not work and my customer can't fax in. Bye bye J2. I just searched around for a new provider and found this site.
Anyone can recommend a good provider with a good tech support?
I have had this service since it was JFAX. I get good quality faxes and my faxes are always sent on time. The problem I have is that they do not deliver my in bound faxes very quickly. They blamed my server but I get everything else quickly. I have waited up to five hours for a fax. I sent a fax to myself today and it took over an hour for delivery. The rate is also high at $15 a month.
I been using Jfax for quite a while for Incoming service. It worked great for a year and so..But lately I am not receiving any faxes at all. I contacted them then sent me test Fax and it worked fine but still I am not getting any out side faxes. I tried so many diff. fax machine and it did not worked. My so many customer kept faxing but I did not receive fax. You know how annoyting for customer to ask keep faxing same document while you Jfax is not working....
Press Release: j2 Global Acquires Data On Call Assets
LOS ANGELES, July 6, 2005 - j2 today announced that it has acquired the assets of Data On Call, LLC. The key assets include the UniFax brand and its subscriber base, as well as the technology to provide features such as dynamic delivery options via FTP, Web-post with XML, and barcode data capture.
Terms of the acquisition were not disclosed and the financial impact to j2 Global is immaterial.
Press Release: j2 Global Acquires Puma Unified Communications Limited
LOS ANGELES, Nov. 15 - j2 today announced that it has acquired Puma Unified Communications Limited, a United Kingdom-based provider of messaging services.
Since 2001, Puma has provided fax, voice and SMS services to a wide variety of businesses, including many of the United Kingdom's largest companies. Puma is headquartered in Egham, Surrey, U.K.
The acquisition is part of j2 Global's ongoing strategy to expand its services throughout Europe. j2 Global provides local area code phone numbers in 170 United Kingdom cities.
"We are on an expansion course in Europe," said Hemi Zucker, co-president and chief operating officer of j2 Global. "During 2005, we have been building our customer base in the U.K. and in Western Europe. The acquisition of Puma Unified Communications, combined with building and organizing our local U.K. management team, has bolstered our competitive position in the United Kingdom. We are pleased with our progress in developing our non-U.S.-centric approach to international markets."
Terms of the acquisition were not disclosed and the financial impact to j2 Global is immaterial.
GrokLaw review of j2 patents, their challenge by Venali, and the (lack of?) justification for patentability of issued and pending patents.
Does J2 pay its litigation costs through covertly overcharging credit cards?
I was a long-time customer of them until shortly ago. In recent months, I realised that they started to charge not the usual monthly fee of 15 USD, but varying amounts above 15 USD - up to 18 USD. Imagine this done every month, times their customers, and what you have is a money-making machine.
When you inquire with help@..., they respond by explaining their tariff - which is known to you, wasn't the question and doesn't explain the phenomenon observed.
On top, 3 days later you find your account suspended, quoting some 'wish expressed by you' (I don't remeber the precise wording). This is of course total nonsense. I had just inquired about the observation made and asked for an investigation, then explanation.
Ok, finally you reach the president's office via otp@... A Hector Bobadilla (HB) replies, admitting their errors and promising to correct plus not repeating them.
Next month, you find they again have overcharged your credit card. And of course, the reimbursement promised has not taken place.
You write again to HB, but this time, he remains silent.
What else can you do but terminating their technically good service? There are competitors, after all.
--
Unter blinden ist der einäugige könig. >.)
Who will win the 'clash of civilizations'?
Ceterum censeo islaminem esse delendum.
( http://en.wikipedia.org/wiki/Carthago_delenda_est )